Australian Privacy Principles
SSB Pty Ltd T/A Momu (ABN 71 055 245 308) (MOMU) is bound by the Privacy Act 1988. Momu
collects, stores, uses and discloses information in accordance with Australian Privacy Principles.
Privacy of Momu
Clients and Contractors
collects and holds Personal Information about its clients.
Personal Information collected by Momu
generally comprises of names, address, date of birth, gender, marital status, occupation, contact details and limited financial information.
collects personal information whenever a client makes a query or request to Momu
in respect of a product or service provided by Momu
collects its information with the consent of the client.
collects Personal Information to enable it to:
- Provide its clients with the products and services that they request;
- Provide newsletters with relevant information, products, services or upcoming promotions
- Provide relevant information to contractors to assist Momu to provide the products and services requested by the client;
- Comply with any Legal obligations, including dealing with local authorities;
- Maintain Momu client relationship;
In addition, where it is necessary to do so, Momu
may provide Personal Information to its solicitors.
also holds information about contractors and consultants who do work for Momu
from time to time.
may also hold information from those who seek an employment or contractor relationship with Momu
holds this information in a secure fashion and, other than as set out above, will not usually disclose this information to anyone else without the consent of the individual. If Momu
at any time has reason to believe that any unauthorized person has gained access, or is likely to gain access, to Personal Information, it will immediately carry out an investigation, take all necessary steps to prevent such access and will notify both the individuals affected and the Information Commissioner.
Individuals may request access to their personal information stored by Momu
. Individuals can apply for access by making written request to the General Manager of Momu
will retain Personal Information for a period of 7 years after a person has ceased to be a client, a contractor or an employee, after which time, MOMU will destroy the Personal Information.
Should an individual have a privacy complaint, Momu
requests that the individual contact Momu
to discuss the complaint. Momu
offers a free internal complaint resolution mechanism. An individual may lodge a privacy complaint with Momu
by phoning the General Manager on 6169 0400.
will conduct an investigation of the complaint, and provide a written report on the outcome of that investigation, including any recommended actions. If the individual is not satisfied with the complaint investigation conducted by Momu
, the individual may seek to have the complaint resolved externally.
is not likely to disclose Personal Information to recipients overseas.
Applicants for an employment or contractor relationship with Momu
agree to provide Momu
with all reasonable information relevant to their application, including information required for Occupational Health and Safety reasons. Momu
will destroy this information with a reasonable time if an employment or contractor relationship does not result.
has received unsolicited Personal Information, Momu
will, as soon as practicable but only if it is lawful and reasonable to do so, destroy the information or ensure the information is de-identified.
For more details, ring the General Manager of Momu